DATA PROTECTION
At TrueClean Pro, we prioritize your privacy. This document details how we use your information and keep it secure. By using our site or services, you agree to the collection and use of data as described. 1. Personal Data Collection We collect personal information that you provide to us voluntarily when you interact with our services. This includes, but is not limited to, when you fill out contact forms, subscribe to newsletters, make purchases, or participate in surveys and promotional activities. The personal data we collect may include your full name, email address, postal address, phone number, and payment information. In addition to the data you provide directly, we automatically collect certain technical information about your device and how you use our website. This information includes your IP address, browser type, operating system, referring URLs, and the pages you visit. This data is collected through cookies and similar tracking technologies and helps us analyze site usage and improve user experience. 2. Use of Personal Data The personal data we gather may be used for various purposes, including: Operating and maintaining the website Processing your orders and transactions Communicating with you, including responding to your inquiries and providing customer support Sending you marketing and promotional communications, where you have consented to receive them Monitoring and analyzing the performance and content of the website to improve our services All processing is done in accordance with applicable data protection laws and based on your consent, contractual necessity, legal obligations, or our legitimate business interests. 3. Sharing Personal Information We may share your personal data with trusted third-party service providers who assist us in running our business, such as payment processors, email marketing platforms, website hosting services, and analytics providers. These third parties are contractually bound to keep your information confidential and secure. We do not sell or rent your personal data to any third parties. However, we may disclose your data if required by law or to protect our rights, property, or the safety of others. 4. Data Retention Period Your personal data will be retained only for as long as necessary to fulfill the purposes for which it was collected, to comply with legal obligations, and to resolve disputes. When your data is no longer needed, we securely delete or anonymize it. 5. Your Rights Regarding Personal Data You have several rights concerning your personal data, including: The right to access your data The right to request correction of inaccurate or incomplete information The right to request deletion of your data when applicable The right to object to or restrict certain processing activities The right to withdraw consent at any time The right to receive your data in a portable format To exercise any of these rights, please contact us at [email protected]. We may ask for verification to ensure your identity before processing your request. 6. Data Security Measures We take appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, alteration, or disclosure. These include encryption, secure servers, limited access controls, and ongoing security assessments. Despite these measures, no method of transmission over the internet or electronic storage is completely secure. Therefore, we encourage you to take precautions when sharing personal information online. 7. Changes to This Data Protection Policy We may update this Data Protection Policy occasionally to reflect changes in our practices, technological developments, or legal requirements. We recommend reviewing this policy periodically. Significant updates will be communicated via our website or email.